CONTACT-FREE COLLECTIONS EVERY FRIDAY & SATURDAY FROM 1PM – 7:30PM
If you would like to do a last-minute order between the hours listed above please choose ‘Now‘ when selecting date/time for collection via the booking site. If all slots are already pre-booked your order may be rejected, or we will give you the next available time.
Following last weeks successful trial, we have now rolled out our drink collection service every weekend between the hours of 1pm and 7:30pm on Friday & Saturday. Our most popular time is between 4pm-6:30pm on a Saturday, please reserve early if you are planning on picking up a cocktail along with a take away for Saturday night.
STEP 1: PLACE YOUR ORDER USING THE BUTTON BELOW, USING ‘SHOP NOW’ ON OUR FACEBOOK PAGE OR BY CLICKING HERE
(When placing your order via the app, please select ‘Call back and take card details via phone’, we will then collect payment via our method in step 2)
STEP 2: WE WILL SEND YOU A ONE TIME PAYMENT LINK VIA TEXT MESSAGE USING iZETTLE (BY PAYPAL), OUR NORMAL PAYMENT SYSTEM USED AT THE BAR. PLEASE ENSURE YOU GIVE THE CORRECT MOBILE PHONE NUMBER WHEN ORDERING – ANY ORDERS THAT HAVE NOT BEEN PRE-PAID WILL NOT BE ACCEPTED.
STEP 3: COLLECT YOUR ORDER FROM KOO AT YOUR DESIGNATED DATE/TIME. WE WOULD PLEASE ASK YOU TO BE PUNCTUAL AS WE WILL NOT ALLOW MORE THAN ONE PERSON IN THE BAR AT ANY TIME. WHEN YOU ARRIVE:
- A BARRIER WILL BE SET UP NEAR THE FRONT DOOR OVER 3 METRES AWAY FROM THE BAR AREA STRETCHING THE FULL WIDTH OF THE VENUE, STAND BY THE ‘PLEASE WAIT HERE’ SIGN, YOUR ORDER WILL BE READY TO COLLECT, SHOULD NO IDENTIFICATION CHECK BE REQUIRED OR FOLLOWING A SUCCESSFUL CHECK USING THE METHOD DESCRIBED AT THE BOTTOM OF THE PAGE THE ORDER WILL BE PLACED ON THE OPPOSITE SIDE OF THE BARRIER MARKED WITH ‘COLLECTION POINT’.
- IF SOMEBODY ELSE IS STILL INSIDE THE VENUE WHEN YOU ARRIVE, WE ASK YOU TO WAIT OUTSIDE BEHIND THE BLACK TAPE UNTIL THEY LEAVE.
- WE ARE AIMING TO MAKE COLLECTIONS AS QUICK AS POSSIBLE WITH 15 MINUTE WINDOWS BETWEEN THEM SO WE SHOULDN’T HAVE ANYBODY WAITING.
IF YOU HAVE ANY ISSUES DURING THE ORDER PROCESS PLEASE FEEL FREE TO EMAIL US AT INFO@KOO-BAR.CO.UK, VISIT THE CONTACT PAGE ON THE WEBSITE OR MESSAGE US ON FACEBOOK/INSTAGRAM. PLEASE NOTE IF YOU ORDER LATE AT NIGHT OR EARLY IN THE MORNING YOUR ORDER MAY NOT BE PROCESSED UNTIL THE FOLLOWING DAY. ORDERS WILL BE PROCESSED BETWEEN THE HOURS OF 11AM AND 9PM DAILY.
We thank you for your co-operation at this difficult time, we are doing everything we can to ensure the highest possible hygiene standards, from using disposable drinks containers to wearing a mask and sanitising hands when making drinks.
PLEASE REMEMBER TO BRING VALID IDENTIFICATION WITH YOU IN THE FORM OF A PASSPORT OR DRIVING LICENSE. IF WE NEED TO CHECK ID WE WILL ASK YOU TO PLACE IT BY THE ‘COLLECTION POINT’ SIGN AND STAND BY THE DOOR. WE WILL SANITISE, CHECK THE ID AND RE-SANITISE.
IN THE EVENT YOU DO NOT BRING A VALID ID WITH YOU AND ARE CHECKED, WE WILL REFUSE SERVICE AND REFUND YOUR PAYMENT.